- Shipping Policy -

Shipping Policy

At Square International, we strive to process and ship orders within 1 to 2 working days, ensuring delivery to your doorstep within 4 to 5 working days. Please note that certain product categories may have varying delivery lead times due to the nature of the items. If an order experiences an extended delay, we will promptly notify you. In rare cases where a product is out of stock, we will inform you and initiate a refund.

Delivery may not be possible to certain areas due to carrier limitations. If your location is unserviceable, we will advise you after your order is placed. Transit times vary based on your location and the shipping method selected. The title of the product transfers to you upon delivery to the carrier.

While we make every effort to ensure doorstep delivery, certain circumstances may require you to collect the shipment from a designated location. Delivery periods, generally 4–5 working days, are subject to logistical constraints and the availability of courier services.

Logistics

Square International partners with third-party logistics providers for shipping and handling. While we are not legally responsible for delivery delays, damages, or any misconduct by courier personnel, we remain committed to customer satisfaction. Should such incidents occur, please report them to us, and we will address the matter promptly in line with our returns and refund policy.

Shipping Charges & Taxes

Applicable shipping and handling charges will be displayed on your order form. Partial shipments may occur at our discretion; however, this does not absolve your responsibility to pay for the remaining deliveries.

We are dedicated to ensuring a smooth delivery experience and addressing any concerns promptly to maintain customer satisfaction.

Contact Us
Don’t hesitate to contact us if you have any questions.

Via Email: care@primalite.in
Via Phone Number: +91 99093 53833
Via this Link: https://primalite.in

Via this Address: B-8004, Classic Heights Tower, Survey Number 8/2, Royal Nawab Avenue, Near Bank of Baroda, Juhapura, Ahmedabad, Gujarat- 380051